Careers

IT Sr. System Engineer

 

Permanent

Location – Taguig

Morning Shift 

 

 Job Description:

 

This person reports to the Networking Services Manger and will be responsible for the design, implementation and management of corporate Infrastructure services. This individual will be relied upon to ensure service delivery, and will alert management to conditions that may affect the integrity of those systems. This individual will provide a key escalation point for systems performance, as well as security related issues.

 

This person will work directly with IT groups, vendors and customers on projects/issues to effectively encorporate cost effective and efficient technology solutions into the existing landscape.This individual will evaluate, test, and assist in the selection of hardware, software and management solutions that promote the performance and reliability of business applications and processes.

 

This person will work closely within the group, as well as with external parties, to implement and manage key technologies and processes including:

 

  • Private Data Center and Public Cloud Infrastructure including Compute, Network and Storage
  • Effective Systems Management tools supporting key Infrastructure components
  • Integration of Security services across all Infrastructure functions
  • Standard methodologies and processes to minimize the impact of change within the environment
  • Operational standards of excellence and customer focused service capabilities 

 

The person in this position will be responsible for helping to provide continued and uninterrupted access to corporate systems and data.This includes maintaining system availability, data protection and data security at all times. They are also responsible for making sure that our corporate systems meet or exceed company Business expectations for performance and availability.

 

Job Responsibilities:

  • Provide advanced technical support and 2nd/3rd level services in the areas of Compute, Network and Storage accross Company’s Global landscape
  • Perform hardware and software failure diagnosis and manage field service for resolution
  • Manage Vendors and Service Delivery across Company Private and Public Cloud environments supporting IaaS, PaaS and SaaS workloads
  • Evaluate and document Hardware/Software standards for implementation at company sites worldwide
  • Manage full end-to-end, client to server communication reliability and performance
  • Perform problem diagnosis and implement bug fixes/workarounds
  • Select, configure and install Compute, Network and Storage hardware, options and software
  • Develop, maintain and execute standard procedures for installation, maintenance and vulnerability management of Hardware and Software
  • Perform capacity management functions for Infrastructure landscape, reporting on key metrics and forecasted demand
  • Perform Lifecycle Management functions, projecting Capital Refresh demand and Reporting/Maintaining important Hardware and Software

 

Maintenance and Support

  • Perform Service Management for Infrastructure landscape, providing critical Escalation functions and Reporting key Service Levels Metrics
  • Participate in, and help manage Infrastructure Change Management process
  • Develop, implement and test, Hardware and Software Backup and Recovery functions
  • Install, configure and maintain core Infrastructure services such as Hypervisors, Windows Server, Active Directory, Group Policies, DHCP and DNS
  • Install, configure, secure and maintain Linux Operating systems
  • Install, configure and maintain Server management systems such as HP Insight Manager, VMware vSphere, Powershell/Scripting, SCCM and SCOM
  • Install, configure and maintain systems including Enterprise grade Server and Hyperconverged systems, SAN and Networking switches, Appliances, and other edge devices
  • Develop project plans, capital spending authorization requests and provide Project Management services for Company IT and Business driven Projects

 

This job is a Senior level Systems Engineer position within the IT Infrastructure and Operations team.This position is distinguished by characteristics with respect to five qualification factors:

  • Decision Quality
  • Peer Relationships
  • Perseverance
  • Time Management/ability to multi-task
  • Problem Solving

 

Required Experience and other Qualifications:

  • At least 3-5 years experience at Enterprise level – IT Infrastructure Design Implementation and Operational Management
  • At least 3-5 years experience at Enterprise level – Compute, Storage and Network Technology Management
  • Strong knowledge and experience with HP Enterprise servers, Nutanix, Microsoft Windows Server, Active Directory, VMWare and Linux technologies focused on large scale Enterprise deployments
  • Strong knowledge and experience with Hypervisor architectures and management strategies
  • Strong knowledge and experience with Storage and SAN Technology
  • Experience managing IaaS, SaaS and PaaS workloads in Public Cloud environments including Microsoft Azure and/or Amazon AWS
  • Technical ability and knowledge to quickly integrate, implement and document new technologies while supporting and maintaining the existing core Infrastructure
  • Experience managing vendors and service providers
  • Experience with solutions for monitoring Infrastructure performance, reliability and stability
  • Experience with solutions for effective capacity planning
  • Knowledge of WAN and LAN concepts, network security, network optimization, performance monitoring, system resiliency, server backup and recovery, workstation connectivity, and Internet connectivity
  • Strong written and oral communication abilities
  • Customer service focus
  • Demonstrated ability to work within a cross functional team environment to deliver project tasks and assignments on time and on budget
  • Track record of identifying opportunities for improvements and sponsoring projects to management
  • Demonstrated ability to manage significant project tasks according to standard Project methodology

 

Education:

BS or BBA in Computer Science or equivalent combination of formal education and relevant experience  

 

Interested candidates may send their resumes to info@joeriley.com.ph 
or Call us at (02) 571-8052