Careers

Customer Analytics Specialist

Permanent

Location – Makati

Morning Shift

Responsibilities:

1. Use statistical methods to analyze data and generate business insights

      ● Interpret data and analyze results using statistical techniques

      ● Use data to create models that identify profiles and depict trends in the customer base

2. Work with other departments and/or in cross-functional teams to identify specific data needs; Work closely with management to prioritize requirements

3. Deliver data and findings in context, and in a manner that is relevant and actionable to the requestor

4. Partner with Operations, IT and data warehouse teams to develop strategies that optimize statistical efficiency and data quality

    Identify and define process improvement opportunities

    ● Evaluate feasibility of leveraging both primary and secondary data sources to optimize quality and depth of insights delivered

 

Knowledge:

 Statistics and experience using statistical packages for analyzing large datasets (Excel, SPSS, SAS etc

 Reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)

 MS Office Applications (Word, Excel,PowerPoint)

 

Qualifications

Skills and Competencies:

 2-3 years working experience as a data analyst

 Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy

 Adept at queries, report writing and presenting findings

 Strong project management skills;able to deliver multiple requirements on time

 Demonstrated leadership potential; able to influence others despite the absence of reporting relationships

 Flexible, results oriented and able to work in a fast-paced environment

 Very good oral, written communication and interpersonal skills

 Ability to interact with and influence people at all levels of the organization

 

Education

 Must hold a BS in Mathematics, Economics, Computer Science, Information Management or Statistics

Interested candidates may send their resumes to info@joeriley.com.ph 
or Call us at (02) 571-8052