Morning Shift

Service Management Analyst



  • Line reporting to the head of product development
  • Line and administrative management of a lean team of software developers, which include hire-andfire,
    performance review, task delegation/assignment, task monitoring functions
  • Project management of a release cycle: responsible for planning, scoping, monitoring and reporting
  • Management of SDLC activities from requirements gathering & analysis, systems analysis & design,
    development and code review
  • Assist in the definition of requirements scope and objectives, involving all relevant stakeholders and
    ensuring technical feasibility
  • Create and execute delivery plans and revise as appropriate to meet changing needs and
  • Manage client and stakeholder relationships
  • Perform other related duties as assigned


  • Perform various methods of analysis that ties up system design and business requirements
  • Function as lead and/or senior developer for certain software projects
  • Perform code reviews and guide the team
  •  Perform unit testing, performance testing, and volume and load testing of system releases
  • Create and maintain comprehensive software release documentation
  • Work with Quality Assurance team for software testing requirements
  • Work with L2 support and provide assistance for production support escalations and investigations
  • Work with Network Engineers, Systems Administrators for environment set-ups, capacity planning
    and other hardware and environment related requirements


  • Bachelor’s Degree in Computer Science, Computer Engineering, Physics, Mathematics or related from a
    reputable academic institution
  • At least 12 years of working experience in software development
  • At least five years of managerial experience with least four software developers with varying degrees of
  • At least five years HANDS-ON experience as a senior developer contributor (not manager) using the
    following technologies:
    o Core Java (EE and web development doesn’t count)
    o MySQL 5.5 or higher
    o Bash scripting and Linux navigation
  • At least three years of HANDS-ON experience as a senior developer contributor (not manager) in at
    least five of the following fields:
    o Real-time distributed systems (Asynchronous/synchronous IPC, multiple components and
    multiple physical servers, etc)
    o Network programming (UDP Multicast in particular)
    Page | 2
    10th Floor Unit AB, North Tower, Rockwell Business
    Center Sheridan, Sheridan Street corner United Street,
    Highway Hills, Mandaluyong City, 1550, Philippines
    Chi-X Global Technology (Philippines) Inc.
    o Java Native – (JNI or JNA)
    o Linux IPC (E.g. sockets, pipes, shared mem, etc)
    o High-performance Computing (Knowledge in context switches, CPU binding, thread
    management, etc)
    o Large data set processing and reporting using SQL or big data implementations (~100 million
    o High-throughput systems (tens to hundred thousand TPS)
    o Low-latency systems (microsecond processing time)
  • At least one year of experience working with international clients
  • Solid organizational skills including attention to detail and multitasking skills
  • Excellent command of the English language in a corporate setting, both verbal and written
  • Basic knowledge of stock markets, electronic trading and financial instruments
  • Highly analytical and disciplined in problem-solving
  • Comfortable working with high-IQ and highly intellectual colleagues

Nice to Have:

  • Work experience from an international financial trading/investment company
  • Work experience with best execution routing
  • Background in quantitative data analysis
  • Background in data science and machine learning

Employment: Permanent

Location: Mandaluyong

Shift: Morning

Interested candidates may send their resumes to or call us at +63 917 8629986.