Careers

Service Management Analyst

Responsibilities:

Management

• Line reporting to the head of product development
• Line and administrative management of a lean team of software developers, which include hire-andfire,
  performance review, task delegation/assignment, task monitoring functions
• Project management of a release cycle: responsible for planning, scoping, monitoring and reporting
• Management of SDLC activities from requirements gathering & analysis, systems analysis & design,
  development and code review
• Assist in the definition of requirements scope and objectives, involving all relevant stakeholders and
  ensuring technical feasibility
• Create and execute delivery plans and revise as appropriate to meet changing needs and
  requirements
• Manage client and stakeholder relationships
• Perform other related duties as assigned

Technical

• Perform various methods of analysis that ties up system design and business requirements
• Function as lead and/or senior developer for certain software projects
• Perform code reviews and guide the team
•  Perform unit testing, performance testing, and volume and load testing of system releases
• Create and maintain comprehensive software release documentation
• Work with Quality Assurance team for software testing requirements
• Work with L2 support and provide assistance for production support escalations and investigations
• Work with Network Engineers, Systems Administrators for environment set-ups, capacity planning
  and other hardware and environment related requirements

Requirements:

• Bachelor’s Degree in Computer Science, Computer Engineering, Physics, Mathematics or related from a
  reputable academic institution
• At least 12 years of working experience in software development
• At least five years of managerial experience with least four software developers with varying degrees of
  experience
• At least five years HANDS-ON experience as a senior developer contributor (not manager) using the
  following technologies:
  o Core Java (EE and web development doesn’t count)
  o MySQL 5.5 or higher
  o Bash scripting and Linux navigation
• At least three years of HANDS-ON experience as a senior developer contributor (not manager) in at
  least five of the following fields:
  o Real-time distributed systems (Asynchronous/synchronous IPC, multiple components and
  multiple physical servers, etc)
  o Network programming (UDP Multicast in particular)
  Page | 2
  Web: www.chi-tech.ph
  10th Floor Unit AB, North Tower, Rockwell Business
  Center Sheridan, Sheridan Street corner United Street,
  Highway Hills, Mandaluyong City, 1550, Philippines
  Chi-X Global Technology (Philippines) Inc.
  o Java Native – (JNI or JNA)
  o Linux IPC (E.g. sockets, pipes, shared mem, etc)
  o High-performance Computing (Knowledge in context switches, CPU binding, thread
  management, etc)
  o Large data set processing and reporting using SQL or big data implementations (~100 million
  records)
  o High-throughput systems (tens to hundred thousand TPS)
  o Low-latency systems (microsecond processing time)
• At least one year of experience working with international clients
• Solid organizational skills including attention to detail and multitasking skills
• Excellent command of the English language in a corporate setting, both verbal and written
• Basic knowledge of stock markets, electronic trading and financial instruments
• Highly analytical and disciplined in problem-solving
• Comfortable working with high-IQ and highly intellectual colleagues

Nice to Have:

• Work experience from an international financial trading/investment company
• Work experience with best execution routing
• Background in quantitative data analysis
• Background in data science and machine learning

Employment: Permanent

Location: Mandaluyong

Shift: Morning